This Public Contract (offer) is an offer
of the Company to conclude a public contract with any interested person on the
terms provided below. This Contract (hereinafter – the Agreement) is a public
offer in accordance with the applicable law, i.e. it contains all the essential
terms of the Contract, which is showing the will of the person making the offer
to conclude the Agreement on these terms, with any person who makes the
acceptance of the offer in accordance with the terms of this Agreement.
OÜ, hereinafter referred to as the Company, on the one hand, and any
person who has accepted the terms of this offer, hereinafter referred to as the Customer, on the other hand,
hereinafter jointly referred to as the
Parties, and separately the Party, have agreed to conclude this
agreement on the following terms.
The electronic Agreement has the same
legal effect as a written contract signed by the Parties.
The acceptance shall be deemed
complete and unconditional only if the Customer has agreed to all the terms and
conditions of this Agreement and has placed an order.
Payment and delivery
1. Online payment
on our website by Visa/Master Card
When paying for an
order there is an automatic currency conversion. It does not matter what
currency your card is (dollars, rubles or euros), you can pay with any card.
You can pay online
for a flower delivery order using Visa/MasterCard bank cards, for this purpose
you can use the following services:
The system of
secure electronic payments is implemented with the use of the most modern
security standard 3D Secure, which will provide the maximum security for your payments
payment system, which allows to pay for goods and services using international
debit and credit cards (Visa/MasterCard) and PayPal.
2. Payment to a
Payment is made in PrivatBank offices or Privat24
Card number: 4627
0551 0064 7311 Taranov Mikhail Grigorievich
When making a
payment, you do not need to specify the payment comment and the purpose of
After the payment,
be sure to contact our manager and confirm the fact of payment, specify your
order number and the payment amount.
3. Payment via
Webmoney, Yandex Money, Qiwi Wallet
You can pay for any of the selected bouquet by using the popular payment systems Webmoney, Yandex Money, Qiwi-Wallet.
details for payment:
Qiwi Wallet -
Yandex Money –
money transfers Western Union, Money Gram, RIA
MYKHAILO TARANOV /
After sending the
transfer: tell us the control number of the transfer, the exact amount, the
name of the sender, the country and number of your order.
Royalflora.net is a unified
network of partners with its own courier service, which guarantees the delivery
of flowers and gifts on time and in proper form.
Erase borders and overcome distances with us! We deliver flowers 365 days a
year, including holidays and weekends. We will be glad to make delivery for you
and guarantee the quality of our services!
We deliver in
Ukraine within 3 hours after the payment of your order. Faster is possible!
Contact our managers for more details. Exceptions may be complex compositions
or baskets, which may take a little longer to create (The closest delivery time
is indicated on each product page). The delivery can be made to home address,
work address, hotel, restaurant. We can also make a delivery without address,
by making a phone call to the recipient in advance.
For more detailed
information, visit the website, selecting the desired region of delivery, or ask
Since the basket
of flowers and fruit is a perishable product, the company reserves the right to
change the composition and appearance of the goods up to 20-25%, preserving the
overall appearance and cost of components.
delivered on a convenient time for you. The time can be selected in the cart
when placing an order. The delivery is possible during the day (09:00 – 21:00)
or during working hours (10:00 – 17:00) or during shorter time slots (09:00 –
12:00, 12:00 – 15:00, 15:00 – 18:00, 18:00 – 21:00). Morning (07:00 – 09:00)
and evening (21:00 – 23:00) times require additional payment. Deliveries for
today are accepted until 16:00 on that day. We recommend that you pay as soon
as possible (we prefer that you place your orders before lunch) in order to
have your order delivered as quickly as possible on the same day. If the
payment arrives too late (during the evening of your recipient), we will have
to postpone delivery of your order to the next day.
Delivery in the
morning (from 07:00 to 9:00) is accepted until 17:00 of the previous day. If
you have paid for your order after 6 pm and the delivery is needed for the next
day early in the morning, it can be postponed to a later time in agreement with
the Customer. Delivery to small towns and villages is possible during the day
and is not available in the morning (07:00 – 9:00) and in the evening (21:00 –
Please note that
if the recipient is not at the specified address and at the specified time,
after a 15-minute wait, the courier is authorized to hand over the order to a
reliable person (relative, neighbor, registrar, porter, etc, if the courier
deems it possible!). If we could not contact you for further information about
the delivery, and there would be no possibility to pass the bouquet to someone
else at the address, the bouquet will be returned by the courier to the office
to clarify the situation. Re-delivery of the order requires an additional
payment. If the client refuses the re-delivery, the price of the order is not
refunded, since the company incurred expenses.
To ensure a timely
delivery of your order on the holidays of February, 14 or March, 8, it
would be better to order in advance.
Our managers work
around the clock and are ready to answer to all your questions. You can contact
us by phone, e-mail or chat.
Due to the holiday traffic, the orders delivery on holidays is carried out from 8:00 to 23:00 local time (the time frame specified by the customer in the order, on these days, is not valid) after a preliminary phone call to your recipient. (We understand the importance of keeping the surprise, so we will never announce what will be delivered. We usually say it's about a delivery of a package or a recommended letter. Be sure that your recipient will receive the gift with the best positive emotions!) We will try to take into account all your wishes regarding the delivery time, but unfortunately, due to the holiday workload we can't always guarantee a 100% compliance to them.
Please note that
if your recipient is not at the address at the specified time, after a
15-minute wait, deliverer is allowed to pass the order to a reliable person
(family member, neighbor, porter, etc, If it would be convenient!). If we can't
contact you for more information about the delivery (you won't respond to calls
or emails from us) and we can't pass your recipient's bouquet to someone else,
the bouquet will be returned by courier to the office and we will wait for more
information from you. Re-delivery of the order requires an additional payment.
by the Company
Aadress on Harju
maakond, Tallinn, Kesklinna linnaosa, Tuukri tn 19-315, 10120